Returns & Exchanges
At Dansko, we stand behind the quality of our footwear and offer a 30-day return policy for items in unworn, original condition. If you are not completely satisfied with your purchase, we provide easy online processing to ensure you find the perfect fit and style.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.
Print Your Label
Choose your preferred return method to generate a prepaid UPS shipping label or a printerless QR code for easy drop-off.
Pack Your Items
Place the unworn clogs or shoes in their original packaging and secure them inside a sturdy shipping box to prevent damage during transit.
Drop Off and Refund
Take your package to any authorized UPS location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing